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Support Article

Unable to interrogate controls on a page opened with attachment

SA-98569

Summary



Unable to interrogate controls on a page which is opened with an attachment.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Log in to the application
  2. Open a page using an attachment
  3. Interrogate controls on the page


Root Cause



This is as per Pega Product design.


Resolution

Here is the explanation for the reported behavior:

The user has registry entry for TabProcGrowth which is not supported by Robotic Automation Studio.

For more information, refer to the below article:
https://community.pega.com/knowledgebase/articles/pega-rpa/internet-explorer-support-pega-robotic-automation.



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Suggest Edit

Published January 23, 2020 - Updated December 2, 2021

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