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Support Article

Unable to interrogate Print Popup control on the IE 11 browser



Unable to interrogate the Print Popup control on the Internet Explorer 11 browser.

Error Messages

Not Applicable

Steps to Reproduce

1) Open the Internet Explorer 11 browser
2) Press Ctrl+P


Root Cause

Print Popup window was generated by Adobe. The HTML Markup was unavailable on the Print Popup.


Pega does not support issues related to Print Popup generated by Adobe.


Published April 9, 2019 - Updated December 2, 2021

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