Unable to Launch CPM Interaction Object on IE11
In CPM 71 Release 2 framework, the Interaction Portal does not get loaded as expected in Internet Explorer 11. However, the Portal loads correctly in Google Chrome and Internet Explorer 10.
Error MessagesNot Applicable
Steps to Reproduce
- Launch the Interaction Portal.
- Click on New->PhoneCall
- Expected behavior is to Load an interaction object. Unfortunately, the harness does not display any data.
Root CauseA defect or configuration issue in the operating environment. Internet Explorer 11 is not supported in
CPM71 Release 2.
CPM71 Release 2 ML2. Internet Explorer 11 is supported from this release of CPM framework.
Published September 30, 2016 - Updated October 11, 2016