Unable to Launch CPM Interaction Object on IE11
In CPM 71 Release 2 framework, the Interaction Portal does not get loaded as expected in Internet Explorer 11. However, the Portal loads correctly in Google Chrome and Internet Explorer 10.
Steps to Reproduce
- Launch the Interaction Portal.
- Click on New->PhoneCall
- Expected behavior is to Load an interaction object. Unfortunately, the harness does not display any data.
A defect or configuration issue in the operating environment. Internet Explorer 11 is not supported in CPM71 Release 2.
Upgrade to CPM71 Release 2 ML2. Internet Explorer 11 is supported from this release of CPM framework.
Published October 12, 2016 - Updated December 2, 2021
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