Support Article
Unable to launch Installation and Upgrade Assistant
SA-49955
Summary
Unable to launch the Installation and Upgrade Assistant (IUA) Graphical User Interface (GUI) when running the command: java -jar PRPC_Setup.jar. This occurs when performing a fresh install of Pega 7.2.2 on Linux.
The following information displays in the Command Prompt:
ENV Details
-WAS 8.5.5.11
-Java: 1.7
Command prompt output:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Pega 7 Platform 7.2.2
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
null
Pega-install.log file
Logger initialized
Ant basedir:/your_path/Pega722/pegaGuiInstallerTemp0
Filter: org.tp23.antinstaller.runtime.exe.LoadConfigFilter
Config loaded
Filter: org.tp23.antinstaller.runtime.exe.CreateUIFilter
Setting look and feel:com.sun.java.swing.plaf.nimbus.NimbusLookAndFeel
Created UI classes
Filter: org.tp23.antinstaller.runtime.exe.PropertyLoaderFilter
Checking for predefined properties
Loading pre-defined properties from file /your_path/Pega722/ant.install.properties
No predefined properties
Filter: org.tp23.antinstaller.runtime.exe.ExecuteRunnerFilter
Error Messages
Not applicable
Steps to Reproduce
Unknown
Root Cause
A defect or configuration issue in the operating environment. The environment is not configured to run a GUI.
Resolution
To launch the IUA correctly, work with Linux administrators to export the display.
Published March 17, 2018 - Updated October 8, 2020
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