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Support Article

Unable to launch popup in Chrome and Safari



User is launching the popup window using openUrlInDialog conditionally within a javascript code. It is working fine in IE, Mozilla but is not working in Chrome and Safari.

Error Messages

No error message but the modal dialog popup doesn't open.

Steps to Reproduce

1. Create a section containing check box control.
2. Launch a modal dialog on clicking checkbox

Root Cause



Instead of using 'Run Script' action, specify action as OpenUrlInWindow (specifying the condition in the event) for the OnClick event

Published January 31, 2016 - Updated October 8, 2020

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