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Support Article

Unable to log in to MobileOne application on iPad



Unable to log in to MobileOne application on iPad.

Error Messages

Error when processing response data : No records for D_IssueCodeList datapage.Couldn't render the createSchemaCommand.

Steps to Reproduce

Log in to the application. The error displays.

Root Cause

Incorrect configuration of Large Data Page (LDP). Activity terminated on encountering the empty pyModificationDateTime. The value was empty when the user logged in to the mobile for the first time. Hence the results did not display and the sync failed. 


Perform the following local-change:
Use the default value when the value is empty.  


Published January 30, 2019 - Updated December 2, 2021

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