Support Article

Unable to login in mobile

SA-33076

Summary



Login on mobile devices for offline app is not occurring with Pega 7.2.2.

Error Messages



Not Applicable

Steps to Reproduce



User unable to login into mobile device.

Root Cause



Mobile harness not getting rendered.

This was happening because of a missing section by name “pyGridNoResultMessage” on the portal harness.

Resolution



Configure the missing section on mobile portal harness and re-trigger the pzassemblepreprocess of harness.

Published January 31, 2017 - Updated February 7, 2017

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