Support Article

Unable to login in mobile



Login on mobile devices for offline app is not occurring with Pega 7.2.2.

Error Messages

Not Applicable

Steps to Reproduce

User unable to login into mobile device.

Root Cause

Mobile harness not getting rendered.

This was happening because of a missing section by name “pyGridNoResultMessage” on the portal harness.


Configure the missing section on mobile portal harness and re-trigger the pzassemblepreprocess of harness.

Published January 31, 2017 - Updated February 7, 2017

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