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Support Article

Unable to navigate to next page for grid data

SA-25654

Summary



Unable to navigate to next page after clicking the next page number because a busy indicator appears all time. This behavior also occurs when the user expands one of the rows in grid. However, the navigation works fine if no row is expanded.

Error Messages



Not Applicable

Steps to Reproduce

  1. Configure repeat grid with Page List property and enable pagination.
  2. Select Show Details in Operation tab under grid operations.

Root Cause



A software use or operation error:
If the expanded section contains collapsible header with title, next page cannot be loaded. Just like a nested grid scenario, if an expanded row contains any expanded collapsible header, pagination does not work properly.

Resolution



Perform the following local-change:
Change the dynamic layout  header type from Collapsible to Bar or Fieldset in Expanded flow action section.
Suggest Edit

Published July 25, 2016 - Updated October 8, 2020

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