Unable to open Case Reference when WO is Opened from Worklist
CPMReviewServiceProcess does not work when a WO is opened on a general tab whereas it works fine on a 360 degree view
Steps to Reproduce
On any section (for example: AppAddressCityStateCountry ), add a new layout and use the control called CPMReviewServiceProcess.
Now when we open any service task from an interaction, for example Addresschnage, this section comes into picture and we can see a link related to the above
Lets click on this link (S-40) and the service task opens in a new TAB.
However, incase we open anyother S case from the worklist:
it will open in a general tab
Here also we have that S-40 lick (I.e usage of CPMReviewServiceProcess control), however now if we click it does not open the S case in a new tab.
CPMReviewServiceProcess needs modification to handle this
HFix-20482 resolves the issue