Unable to open a case when JAWS is turned on
A grid is configured with an Enter event to open a case. When JAWS is used, the case does not open.
Steps to Reproduce
- Configure a grid with Enter event
- Hit enter while using JAWS
A third-party product issue. This is due to how JAWS identifies itself when the enter key is pressed. JAWS by default uses a virtual cursor. As a result of that, when you hit enter, no keypresses are registered at all, let alone the "Enter" key.
What is being registered is actually a mouse click event when you hit "Enter".
An addtional action event can be added to trigger upon click.