Support Article
Unable to open the current work item from a worklist
SA-102630
Summary
Unable to open the current work item from a worklist.
Error Messages
Not Applicable
Steps to Reproduce
- Create a work item, B
- Close the work item
- Verify the table where all the work items (For example, work item 'A') are listed. Auto refresh option for the table is not provided. The table displays the work item A
- Click the work item A. The work item B opens
Root Cause
A software use or operation error. A bug around StreamChangeTracker.
Resolution
Perform the following local-change:
- Uncheck the Reload once per interaction checkbox to open the current work item
- Use an activity or a data transform to refresh the data page
Published March 27, 2020 - Updated December 2, 2021
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