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Support Article

Unable to open the current work item from a worklist

SA-102630

Summary

Unable to open the current work item from a worklist.


Error Messages

Not Applicable


Steps to Reproduce

  1. Create a work item, B
  2. Close the work item
  3. Verify the table where all the work items (For example, work item 'A') are listed. Auto refresh option for the table is not provided. The table displays the work item A
  4. Click the work item A. The work item B opens


Root Cause



A software use or operation error. A bug around StreamChangeTracker.

Resolution



Perform the following local-change:
  1. Uncheck the Reload once per interaction checkbox to open the current work item
  2. Use an activity or a data transform to refresh the data page 

Published March 27, 2020 - Updated December 2, 2021

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