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Unable to open Decision Table referenced in Strategy

SA-813

Summary



Rule not found error manifests when an attempt to open Decision Table referenced in Strategy rule was made.

Error Messages




Steps to Reproduce



Open the Decision Table rule from the Strategy reference.

Root Cause



 The pzInsKey value while we right click on the decision table component and select "Open Decision Table" is:

<pzInsKey>RULE-DECLARE-DECISIONTABLE PEGAOMF-ON-DATA-CUSTOMER-BRG CHECKDAYSREMAININGRULE #20140218T122844.831 GMT</pzInsKey>

The pzInsKey value we open decision table directly from the Search option

<pzInsKey>RULE-DECLARE-DECISIONTABLE PEGAOMF-ON-DATA-CUSTOMER-BRG CHECKDAYSREMAININGRULE #20140218T122814.151 GMT</pzInsKey>
 
Mismatch in pzInsKey values of the referenced decision table component observed.


Resolution



Timestamp differences were observed in the pzInsKey of the Decision Table rule. Performing Check-Out and Check-In of the Strategy rule has helped to resolve the issue.
Suggest Edit

Published December 12, 2014 - Updated October 8, 2020

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