Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to open / edit some when rules

SA-870

Summary



User has some when rules in our system which we didn't modify since we upgraded our system from 5.5 a year back. Now, if we try to open the rule to modify it, the screen freezes and PRPC stops responding.

Error Messages



NONE


Steps to Reproduce



1. Open certain when rule in our system


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.
EMBED-WHENCONDITIONS PZGETCONDITIONPROPLABELS.


Resolution



Resolved by hfix-9098.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us