Support Article
Unable to open / edit some when rules
SA-870
Summary
User has some when rules in our system which we didn't modify since we upgraded our system from 5.5 a year back. Now, if we try to open the rule to modify it, the screen freezes and PRPC stops responding.
Error Messages
NONE
Steps to Reproduce
1. Open certain when rule in our system
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules. EMBED-WHENCONDITIONS PZGETCONDITIONPROPLABELS.
Resolution
Resolved by hfix-9098.
Published January 31, 2016 - Updated October 8, 2020
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