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Support Article

Unable to open Files from Pulse



An alert was displayed when a file was uploaded from the pulse note and downloaded.

Error Messages

Enable CMIS content management for this application to download CMIS Attachments.

Steps to Reproduce

Attempt to open files from Pulse.

Root Cause

A defect in Pegasystems’ code or rules.


This issue is resolved in Pega 7.2.1.

For Pega 7.2, perform the following local-change: Change the precondition When rule in Step 4 of Work- GetAttachmentReference activity to @Default.PropertyExists(LinkPage.pxStorageType)

Published March 16, 2016 - Updated October 8, 2020

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