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Support Article

Unable to Open the Flow with Pega 7.1.6

SA-22585

Summary



User is not able to view the flow, as trying to open the flow results in either a blank screen or a message indicating that the flow is being loaded.

Error Messages



Not Applicable.


Steps to Reproduce



Not Applicable.


Root Cause



Issue is caused due to the use of special characters in the labels of a flow, which results in the flow not being opened.

Resolution



Apply HFix-27172, which consists of changes to avoid the characters that are responsible for this behavior.

 

Suggest Edit

Published May 4, 2016 - Updated October 8, 2020

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