Support Article
Unable to open work object from search results
SA-20739
Summary
The pzRRListBody section rule does not allow user to open a work object on click.
Error Messages
Not Applicable.
Steps to Reproduce
1. In the Manager portal, under Process Work, click "Search".
2. Enter search criteria and click Submit.
3. Attempt to click first row of the result to open the work object.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-26083.
Published March 12, 2016 - Updated October 8, 2020
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