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Unable to open workitem in Mozilla firefox browser



User is unable to open the work item in Mozilla Firefox  browser.

Error Messages

Not Applicable.

Steps to Reproduce

1. Configure a repeat grid with work items.
2. Configure row double event to work item in new tab.

Root Cause

A software use or operation error : User has used openWorkByURL API to open the work item in new tab. In Mozilla browser, it is not picking the desired API. 


Perform the following local-change: 

After replacing the 
openWorkByURL API with qualified name that is pega.desktop.openWorkByURL, it is working as expected.
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Published April 8, 2016 - Updated October 8, 2020

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