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Unable to Pass Parameters for Controls like Listview and Chart

SA-1283

Summary



When ever we try to open parameter tab in cell properties for Chart or List view control , it throws script error.

Error Messages



Tracer Exception : ** Java Exception: org.apache.xml.serializer.utils.WrappedRuntimeException: org.apache.xml.serializer.ToXMLSAXHandler cannot be cast to org.apache.xml.serializer.SerializationHandler


Steps to Reproduce



Open a section and place List view or Chart in one of the cell and try to pass parameters to it.


Root Cause



The root cause of this problem is software use/operation error. 


This is a class conflict issue.
 
Same classes are being loaded from serializer.jar and pr_engineclasses that is loaded to the database.


Resolution



This issue is resolved by making the following change to the PRPC operating environment: 

Suggested to remove these jars from Jboss, 
\modules\system\layers\base\org\apache\xalan\main folder.
Once the server is re-started, issue is resolved.

Published January 31, 2016 - Updated October 8, 2020

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