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Support Article

Unable to pass pzInsKey to the OpenAssignment action



Unable to pass pzInsKey to the OpenAssignment action. Error occurs when passing the assignment key as a parameter to the Open assignment activity.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Log in to the application
  2. Configure a data page that is sourced from a report definition which has a join with the Assign-Worklist class
  3. Configure a grid with the source as the configured data page
  4. On click of a row in grid, configure an OpenAssignment action and pass the pzInsKey of Assign-WorkList class

Root Cause

An issue in the custom application code or rules.
User has two data pages configured with same name which is not a valid configuration. 


Perform the following local-change: 
  1. Rename the data page which is present in the Assign-WorkList class
  2. In the OpenAssignment action, pass pzInsKey of the joining class by declaring the class in sections pages and class tab
  3. Pass pagename.pzInsKey as a parameter to the OpenAssignment action


Published August 19, 2019 - Updated December 2, 2021

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