Unable to process the reopened assignment
SummaryUser closes the assignment which is listed in the user worklist while processing two specific use cases. However, user finds two assignments with the same key which is not expected. Error message displays while processing one of the two assignments. However, the other assignment is processed correctly.
the flow this assignment corresponds to has been removed
Steps to ReproduceClose the pending assignment. Assignment is created multiple times in the worklist.
Root CauseA defect in Pegasystems’ code or rules. Commit is not performed to the database.
ResolutionPerform the following local-change:
Add a commit step to the activity which is invoked on closing the pending assignment.
Published July 3, 2019 — Updated August 19, 2019