Support Article

Unable to query VBD

SA-30338

Summary



Getting Visual Business Director (VBD) compilation error's in the logs while setting the Marketing campaign from the Marketing portal


Error Messages



ERROR - Unable to query VBD: Server side exception is occured.
Exception:
----------

Caused By:
----------
>>> Type: com.google.common.util.concurrent.UncheckedExecutionException
>>> Message: com.pega.decision.vbd.VBDException: Could not compile class GeneratedQuery56


Steps to Reproduce



Run a campaign.


Root Cause



The VBD EAR/WAR file was deployed via the console in JBoss environment.

Resolution



In JBoss it is recommended to deploy VBD EAR/WAR as exploded file.

 

Published November 14, 2016 - Updated November 21, 2016

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