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Unable to receive response from decision engine



Client application is failed at the preloader when performing makeDecision() request.

Error Messages java.lang.NullPointerException

javax.ejb.EJBException: See nested exception; nested exception is: java.lang.RuntimeException: Exception when instantiating AsyncADSInputCacheWorkManagerImpl -null

Steps to Reproduce

Perform makeDecision() warmup request from the client application.

Root Cause

RTDS_CONFIG_PARAMETER table contains all the entries for column KEY_NAME in capital letters.


Correct the key column entries to small letters in RTDS_CONFIG_PARAMETER table.

Published October 1, 2015 - Updated October 8, 2020

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