Support Article
Unable to refresh the section on click of the link within a case
SA-96944
Summary
Unable to refresh a section on click of a link in a case.
Error Messages
There is an issue. Please Contact Administrator
Steps to Reproduce
- Configure a Refresh this Section on click of any link.
- Open a case.
- Click the above link.
Root Cause
A software use or operation error.
Resolution
Perform the following local-change:
- Change the property type from Value list to String for the appropriate property by checking the logs.
- Change Row editing to Inline.
- Click the row to edit.
Published January 13, 2020 - Updated December 2, 2021
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