Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to refresh the section on click of the link within a case



Unable to refresh a section on click of a link in a case.

Error Messages

There is an issue. Please Contact Administrator

Steps to Reproduce

  1. Configure a Refresh this Section on click of any link.
  2. Open a case.
  3. Click the above link.

Root Cause

A software use or operation error.


Perform the following local-change:
  1. Change the property type from Value list to String for the appropriate property by checking the logs.
  2. Change Row editing to Inline.
  3. Click the row to edit.

Published January 13, 2020 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us