Support Article
Unable to refresh a section on mobile using When conditions
SA-52863
Summary
Unable to refresh a section on mobile using When conditions. This works when using a Desktop.
Error Messages
Not Applicable.
Steps to Reproduce
- Create a section
- Configure a button OnClick in the section that invoke two actions
- Invoke an activity that refreshes the section
- Invoke a Close action
Root Cause
OnClick of the Back button on the modal dialog, the activity is launched and the modal dialog is closed. The response of the activity has the change tracker details based on which the refresh section action occurs. For the refresh section to happen, modal dialog must be closed. In this case, the modal dialog was not closed before the refresh section action.
Resolution
Perform the following local-change:Change the sequence of the actions to the following:
- Invoke the Close action
- Invoke the activity that refreshes the section
Published March 23, 2018 - Updated October 8, 2020
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