Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to refresh a section on mobile using When conditions



Unable to refresh a section on mobile using When conditions. This works when using a Desktop.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a section
  2. Configure a button OnClick in the section that invoke two actions
  3. Invoke an activity that refreshes the section
  4. Invoke a Close action

Root Cause

OnClick of the Back button on the modal dialog, the activity is launched and the modal dialog is closed. The response of the activity has the change tracker details based on which the refresh section action occurs. For the refresh section to happen, modal dialog must be closed. In this case, the modal dialog was not closed before the refresh section action.


Perform the following local-change:

Change the sequence of the actions to the following:
  1. Invoke the Close action
  2. Invoke the activity that refreshes the section

Published March 23, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us