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Support Article

Unable to remove value list Item from the clipboard

SA-18910

Summary



Administrators notice that they are unable to remove items from a value list using the Clipboard.


Error Messages


2016-01-15 23:20:01,164 [http-apr-7370-exec-8] [  STANDARD] [     PegaRULES:07.10] (      internal.mgmt.Executable) ERROR IPAddress Username- Exception 
java.lang.NullPointerException 
            at com.pegarules.generated.activity.ra_action_pzupdatepagefromclipboardinmultithreadedcontext_6c8144bcaf2283d78dc692a774d50efd.step1_circum0(ra_action_pzupdatepagefromclipboardinmultithreadedcontext_6c8144bcaf2283d78dc692a774d50efd.java:314) 
            at com.pegarules.generated.activity.ra_action_pzupdatepagefromclipboardinmultithreadedcontext_6c8144bcaf2283d78dc692a774d50efd.perform(ra_action_pzupdatepagefromclipboardinmultithreadedcontext_6c8144bcaf2283d78dc692a774d50efd.java:69) 
            at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3500) 
            at com.pega.pegarules.session.internal.mgmt.Executable.executeActivityInContext(Executable.java:10953) 
            at com.pegarules.generated.activity.ra_action_pzupdaterulefromclipboard_c937063e9181775e84d1543a573527d6.step2_circum0(ra_action_pzupdaterulefromclipboard_c937063e9181775e84d1543a573527d6.java:377) 
            at com.pegarules.generated.activity.ra_action_pzupdaterulefromclipboard_c937063e9181775e84d1543a573527d6.perform(ra_action_pzupdaterulefromclipboard_c937063e9181775e84d1543a573527d6.java:86) 
            at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3500) 
          at 

Steps to Reproduce

  1. Create a new activity.
  2. Within the new activity create a new page that has a value list item.
  3. Within the new activity add items to the value list item.
  4. Run the activity.
  5. Open the clipboard viewer from bottom of the developer portal.
  6. Go to standard thread.
  7. Run thread for activity.
  8. Find the page generated in the activity.
  9. Click Edit on the value list item.
  10. Delete a value list item.
  11. Click on trash can icon.
  12. Click Save.


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



This issue is scheduled to be resolved in an updated release of Pega Platform. Contact GCS for further details.

 

Published January 31, 2016 - Updated October 8, 2020

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