Support Article
Unable to render repeat grid layout in Correspondence template
Summary
Unable to render repeating grid layout (border) inside the Correspondence template.
Error Messages
Not Applicable.
Steps to Reproduce
Unknown.
Root Cause
A third-party product issue. Outlook does not support auto-generated Cascading Style Sheets (CSS).
Resolution
Here's the explanation for the reported behavior:
Outlook on Windows is not able to handle the complex CSS auto generated by the Skin ruleform.
For more information, refer to the below articles:
https://community.pega.com/support/support-articles/dynamic-layout-section-not-rendering-properly-correspondence
https://community.pega.com/support/support-articles/grid-not-rendering-expected-email-correspondence
Published August 15, 2019 - Updated October 8, 2020
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