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Support Article

Unable to render repeat grid layout in Correspondence template

SA-65467

Summary



Unable to render repeating grid layout (border) inside the Correspondence template.


Error Messages



Not Applicable.


Steps to Reproduce



Unknown.


Root Cause



A third-party product issue. Outlook does not support auto-generated Cascading Style Sheets (CSS).

Resolution

Here's the explanation for the reported behavior:

Outlook on Windows is not able to handle the complex CSS auto generated by the Skin ruleform.

For more information, refer to the below articles:

https://community.pega.com/support/support-articles/dynamic-layout-section-not-rendering-properly-correspondence

https://community.pega.com/support/support-articles/grid-not-rendering-expected-email-correspondence



 

Suggest Edit

Published August 15, 2019 - Updated October 8, 2020

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