Support Article

Unable to resume the flow using the ResumeFlow activity

SA-27421

Summary



The flow is not resumed when ResumeFlow is called on a flow action that was initially hidden.

Error Messages



Not Applicable

Steps to Reproduce

  1. Create a work object and assign it to a workbasket.
  2. Transfer the work object to a user.
  3. Resume the work object on a flow action, which was initially hidden.

Root Cause



The issue is due to the pyAssignActions of the assignment page persisting in database. When a user or agent with different privileges tries to process the item, the pyAssignActions available to the earlier user are loaded instead of repopulating.

Resolution



Apply HFix-29205.

Published August 30, 2016 - Updated September 6, 2016

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