Support Article
Unable to retrieve current user location
SA-42754
Summary
Unable to retrieve current user location as the pylatitude and pylongitude values are blank in Chrome and Internet Explorer (IE 11) browsers.
Error Messages
Not Applicable
Steps to Reproduce
- Add AddressMap to a section.
- Navigate to Map settings > Select the 'Show User Location' option.
Root Cause
A defect in Pegasystems’ code or rules, pzpega_ui_geoLoacationMarker.js.
Resolution
Apply HFix-36354.Published November 8, 2017 - Updated October 8, 2020
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