Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to run Dataflow "SimulateTreatmentsForParty' - UAT

SA-30495

Summary



Facing issue while running dataflow "XY", The dataflow failed with "Interrupted by unexpected service shutdown" Error on the screen.

Error Messages


2016-11-14 21:42:22,249 [GDP2:Administrators]] [ STANDARD] [ ] [ ] ( internal.access.DatabaseImpl) ERROR - Encountered problem when performing a Commit
java.lang.UnsupportedOperationException
at com.pega.decision.dsm.strategy.clipboard.DSMClipboardPageInternal.getStreamForm(DSMClipboardPageInternal.java:66)
at com.pega.pegarules.data.internal.access.PageDatabaseMapperImpl.getStreamFormOfPage(PageDatabaseMapperImpl.java:1458)
at com.pega.pegarules.data.internal.access.DatabaseImpl.preprocessInstancesBeforeCriticalCommitSection(DatabaseImpl.java:3235)
at com.pega.pegarules.data.internal.access.DatabaseImpl.attemptToProcessUpdates(DatabaseImpl.java:2746)
at com.pega.pegarules.data.internal.access.DatabaseImpl.processUpdates(DatabaseImpl.java:2415)
at com.pega.pegarules.data.internal.access.Saver.save(Saver.java:679)
at com.pega.pegarules.data.internal.access.Saver.save(Saver.java:1908)
at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4056)
at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4047)
at com.pega.dsm.dnode.impl.dataflow.service.WorkPersistenceManager.writeToDB(WorkPersistenceManager.java:267)
at com.pega.dsm.dnode.impl.dataflow.service.WorkPersistenceManager.writeIfNotAlreadyEndState(WorkPersistenceManager.java:288)
at com.pega.dsm.dnode.impl.dataflow.service.WorkPersistenceManager.access$300(WorkPersistenceManager.java:47)
at com.pega.dsm.dnode.impl.dataflow.service.WorkPersistenceManager$7.execute(WorkPersistenceManager.java:276)
at com.pega.dsm.dnode.util.OperationWithLock$1.execute(OperationWithLock.java:36)
at com.pega.dsm.dnode.util.OperationWithLock.doWithLock(OperationWithLock.java:67)
at com.pega.dsm.dnode.util.OperationWithLock.doWithLock(OperationWithLock.java:40)
at com.pega.dsm.dnode.util.OperationWithLock.doWithLock(OperationWithLock.java:25)
at com.pega.dsm.dnode.impl.prpc.service.ServiceHelper.executeWithLockInternal(ServiceHelper.java:169)
at com.pega.dsm.dnode.impl.prpc.service.ServiceHelper.executeWithLock(ServiceHelper.java:137)
at com.pega.dsm.dnode.impl.dataflow.service.DataFlowLockManager.lock(DataFlowLockManager.java:28)
at com.pega.dsm.dnode.impl.dataflow.service.WorkPersistenceManager.saveWithStatusChange(WorkPersistenceManager.java:272)
at com.pega.dsm.dnode.impl.dataflow.service.WorkPersistenceManager.save(WorkPersistenceManager.java:258)
at com.pega.dsm.dnode.impl.dataflow.service.WorkPersistenceManager.markRunToStopped(WorkPersistenceManager.java:385)
at com.pega.dsm.dnode.impl.dataflow.service.DataFlowMetricsSubscriber$AssignmentUpdater.markMetricsAsStoppingIfNecessary(DataFlowMetricsSubscriber.java:222)
at com.pega.dsm.dnode.impl.dataflow.service.DataFlowMetricsSubscriber$AssignmentUpdater.updateWith(DataFlowMetricsSubscriber.java:192)
at com.pega.dsm.dnode.impl.dataflow.service.DataFlowMetricsSubscriber.onNext(DataFlowMetricsSubscriber.java:66)
at com.pega.dsm.dnode.impl.dataflow.service.DataFlowMetricsSubscriber.onNext(DataFlowMetricsSubscriber.java:28)
at com.pega.dsm.dnode.api.dataflow.DataFlow$1$2.onNext(DataFlow.java:331)
at com.pega.dsm.dnode.api.dataflow.DataFlow$1$2.onNext(DataFlow.java:325)
at com.pega.dsm.dnode.api.dataflow.DataFlow$1$1.inisdeLoop(DataFlow.java:309)
at com.pega.dsm.dnode.api.dataflow.DataFlowExecutor$QueueBasedDataFlowExecutor.runEventLoop(DataFlowExecutor.java:204)
at com.pega.dsm.dnode.api.dataflow.DataFlow$1.emit(DataFlow.java:259)
at com.pega.dsm.dnode.impl.stream.DataObservableImpl.subscribe(DataObservableImpl.java:57)
at com.pega.dsm.dnode.impl.dataflow.service.LocalRun.execute(LocalRun.java:243)
at com.pega.dsm.dnode.impl.dataflow.service.LocalRun.access$500(LocalRun.java:45)
at com.pega.dsm.dnode.impl.dataflow.service.LocalRun$2.execute(LocalRun.java:164)
at com.pega.dsm.dnode.util.OperationWithLock$1.execute(OperationWithLock.java:36)
at com.pega.dsm.dnode.util.OperationWithLock.doWithLock(OperationWithLock.java:67)
at com.pega.dsm.dnode.util.OperationWithLock.doWithLock(OperationWithLock.java:40)


Steps to Reproduce



Run Dataflow 


Root Cause



The issue was introduced by a previous bug fix.
The solution is to always provide a regular clipboard page (for assignments and work object) when saved to the database.

Resolution



Apply HFIX-30535

 

Published November 22, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us