Unable to save data to parent case when using Optimistic locking
SummaryUsers observe that they are unable to save data to a parent case updates when using Optimistic locking.
Error MessagesNot Applicable
Steps to Reproduce
- Specify Optimistic locking for a certain parent and sub case type.
- Attempt to copy data from the sub case to parent case and perform a submit.
Root CauseIn case of Optimistic locking of the Sub case does not create a lock over the parent case. So the changes intended are not persisted.
ResolutionPerform the following local-change:
If the design requirements require both optimistic locking and the propagation of information to the parent, the locking of the parent case must be handled manually.
Published April 7, 2017 - Updated May 4, 2017