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Support Article

Unable to Save a rule in 7.1.9 but working in 6.2 SP2

SA-23578

Summary



The user is unable to Save a rule containing a code related to PingFederate  in Pega 7.1.9 after upgrade from PRPC 6.2 SP2. 

Error Messages


Test compilation failed: ----------

1. ERROR in /Rule_Obj_HTML_UHG_FW_SRFW_Work_PriorAuth_RedirectToB2C_Stream_20160427T103408_025_GMT.java (at line 134)
com.pingidentity.opentoken.util.UrlHelper urlHelper = new com.pingidentity.opentoken.util.UrlHelper(startSSOURL);
^^^^^^^^^^^^^^^^
com.pingidentity cannot be resolved to a type
----------
2. ERROR in /Rule_Obj_HTML_UHG_FW_SRFW_Work_PriorAuth_RedirectToB2C_Stream_20160427T103408_025_GMT.java (at line 134)
com.pingidentity.opentoken.util.UrlHelper urlHelper = new com.pingidentity.opentoken.util.UrlHelper(startSSOURL);
^^^^^^^^^^^^^^^^
com.pingidentity cannot be resolved to a type
----------
3. ERROR in /Rule_Obj_HTML_UHG_FW_SRFW_Work_PriorAuth_RedirectToB2C_Stream_20160427T103408_025_GMT.java (at line 139)
com.pingidentity.opentoken.Agent agent = new com.pingidentity.opentoken.Agent(PRIORAUTH_AGENT_CONFIG_PATH);
^^^^^^^^^^^^^^^^
com.pingidentity cannot be resolved to a type
----------
4. ERROR in /Rule_Obj_HTML_UHG_FW_SRFW_Work_PriorAuth_RedirectToB2C_Stream_20160427T103408_025_GMT.java (at line 139)
com.pingidentity.opentoken.Agent agent = new com.pingidentity.opentoken.Agent(PRIORAUTH_AGENT_CONFIG_PATH);
^^^^^^^^^^^^^^^^
com.pingidentity cannot be resolved to a type
----------
4 problems (4 errors)
Compile failed.


Steps to Reproduce

  1. Open the rule that contains code related to ping federate.
  2. Try to save.


Root Cause



Third party jars related to  PING FEDERATE are not compiled and these classes are not availlable in the pega temp directory.

Resolution



Import opentoken-agent jar, and its dependencies, using import wizard from PRPC to database by giving customer code set & version.

 

Suggest Edit

Published June 16, 2016 - Updated October 8, 2020

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