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Support Article

Unable to save values in listview after HFix-6301 installation

SA-12465

Summary



Post installation of HFix-6301, selected values are not saved in pickvalue popup for Listviews.

Error Messages



Not Applicable

Steps to Reproduce



1. From Report, open any OOTB InstanceList list view (say Assign-Worklist). 
2. Run that open listview. 
3. Click on any magnifier icon to pick values from pick value popup. 
4. Select any values from pick value popup and click Apply. The selection is not saved.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. 
After installing the HFix-6301, the portal was rendered as IE5 in IE11. However, when any popup is opened, that popup was rendered as IE edge (default) in IE11 instead of IE5.


Resolution



This issue is resolved by HFix-23055. After installing the HFix-23055, the pick value popups are rendered, same as IE5, for IE11.

Published July 29, 2015 - Updated October 8, 2020

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