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Support Article

Unable to select an answer to a survey question



Unable to select an answer to a Pega Survey question. When clicking a radio button, the selection does not persist.

The question is configured with the below settings:
  • Question type: Radio button matrix
  • Question layout: Rich Text
  • Question text: foo
  • Property type: No Property Mapping
  • Radio button header details: 3 lines ("la bel1 / val ue1", "la bel2 / val ue2", "la bel3 / val ue3") 
  • Radio button row details: 3 lines ("Answer1 / Display value1", "Answer2 / Display value2","Answer3 / Display value3") 


Error Messages

Not Applicable.

Steps to Reproduce

  1. Run Pega Survey
  2. Select a radio button to answer the question

Root Cause

A defect in Pegasystems’ code or rules. The clipboard did not have the values appropriately mapped for the radio question.


Apply HFix-44763.


Published July 31, 2018 - Updated October 8, 2020

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