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Support Article

Unable to select functions in Decision Tree



Unable to select or change functions in the Decision tree rule on Designer Studio. The drop down list behaves like a Multiselect instead of overriding the selected function and refreshing the ruleform.

Error Messages


Not Applicable

Steps to Reproduce

1. Create a new Decision Tree rule
2. Select Functions dropdown in the list


Root Cause

A defect or configuration issue in the operating environment. All Menus is not upgraded on the user application.


Perform the following local-change: 
  1. Launch Designer Studio
  2. Navigate to User Interface > Application readiness > HTML5
  3. Switch to the User Interface (UI) Elements tab 
  4. Click the Upgrade Show Menu button below the Upgrade All the Menus Configured Via Show Menu Action to New Menus heading


Suggest Edit

Published January 2, 2020 - Updated October 8, 2020

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