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Unable to select a value on the Autocomplete box



Unable to select a value on the Autocomplete box. This occurs while exporting a grid using the Pega out-of-the-box ExportToExcel functionality. A script is used so that user can download the Excel file on the same window.

Error Messages

Not Applicable

Steps to Reproduce

  1. Add the below script to the UserWorkForm:
    function downloadMSExcel2(fsFileName, templateRFB, downloadFile ){ 
           var strUrlSF = SafeURL_createFromURL(pega.u.d.url); 
           strUrlSF.put("pyActivity", "Generateexcel"); 
           strUrlSF.put("FSFileName", fsFileName); 
           strUrlSF.put("TemplateRFB", templateRFB); 
           strUrlSF.put("DownloadFile", downloadFile); 
           var formelem = document.createElement('form'); 
  = "formExportViewToExcel"; 
           formelem.method = "POST";       
           formelem.action = strUrlSF.toURL();
  = ""; 

  2. Create an activity as a wrapper to MSOGenerateExcel
  3. Pass the required parameters
  4. Invoke the function mentioned in Line1 of the runscript on click of a button


Root Cause

An issue in the custom application code or rules. The user code is incorrect which causes the Autocomplete to be unresponsive after the Form Submit operation. 


Perform the following local-change:
Use the below script:

 function downloadMSExcel(fsFileName, templateRFB, downloadFile ){ 
       var form = document.createElement('form'); = "formExportViewToExcel"; 
       form.method = "POST"; = "_target"; 
       var frm = document.forms["formExportViewToExcel"]; 
       var strUrlSF = SafeURL_createFromURL(pega.u.d.url); 
       strUrlSF.put("pyActivity", "Generateexcel"); 
       strUrlSF.put("FSFileName", fsFileName); 
       strUrlSF.put("TemplateRFB", templateRFB); 
       strUrlSF.put("DownloadFile", downloadFile); 
       frm.action = strUrlSF.toURL(); 



Suggest Edit

Published January 13, 2020 - Updated December 2, 2021

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