Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to send attachment with external assignment through DWA



Unable to send an attachment with an external assignment through Directed Web Access (DWA).

Error Messages

Not Applicable

Steps to Reproduce

  1. Create an external assignment through DWA.
  2. Customize the CreateAndProcessCorr activity by building an attachment Page to attach a file to the DWA mail.
  3. Run the flow. The attachment is missing from the sent email.

Root Cause

Attachments are currently not supported as part of DWA.
This issue was determined to be a product enhancement request.


An enhancement request, FDBK-7826, is created for consideration by Pega Product Management.

Published August 19, 2019 - Updated October 8, 2020

Was this useful?

100% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us