SA-27018

Summary

Unable to set service-level agreements (SLA) goal to three digits.

Error Messages

Not Applicable

Steps to Reproduce

Open an SLA rule form, and set the Goal beyond 99 days.

Root Cause

A defect in Pegasystems’ code or rules due to the out-of-the-box Pega configuration on a final rule.

Resolution

Apply HFix-29117.