Support Article
Unable to start environment
SA-5979
Summary
The user is unable to start the environment and receiving the following error:
[1/29/15 9:29:47:145 EST] 000000b2 SystemOut O 2015-01-29 09:29:46,484 [ server.startup : 0] [ ] [ ] [ ] ( etier.impl.EngineStartup) ERROR - Reason:
com.pega.pegarules.pub.database.DatabaseException: Database-General Problem retrieving database information for database pegarules -104 42601 An unexpected token "/" was found following "t schema from sysibm". Expected tokens may include: "<space>".. SQLCODE=-104, SQLSTATE=42601, DRIVER=3.64.106
From: (unknown)
Caused by SQL Problems.
Problem #1, SQLState 42601, Error code -104: com.ibm.db2.jcc.am.SqlSyntaxErrorException: An unexpected token "/" was found following "t schema from sysibm". Expected tokens may include: "<space>".. SQLCODE=-104, SQLSTATE=42601, DRIVER=3.64.106
Problem #2, SQLState 56098, Error code -727: com.ibm.db2.jcc.am.SqlException: An error occurred during implicit system action type "2". Information returned for the error includes SQLCODE "-104", SQLSTATE "42601" and message tokens "/|t schema from sysibm|<space>".. SQLCODE=-727, SQLSTATE=56098, DRIVER=3.64.106
Error Messages
[1/29/15 9:29:47:145 EST] 000000b2 SystemOut O 2015-01-29 09:29:46,484 [ server.startup : 0] [ ] [ ] [ ] ( etier.impl.EngineStartup) ERROR - Reason:
com.pega.pegarules.pub.database.DatabaseException: Database-General Problem retrieving database information for database pegarules -104 42601 An unexpected token "/" was found following "t schema from sysibm". Expected tokens may include: "<space>".. SQLCODE=-104, SQLSTATE=42601, DRIVER=3.64.106
From: (unknown)
Caused by SQL Problems.
Problem #1, SQLState 42601, Error code -104: com.ibm.db2.jcc.am.SqlSyntaxErrorException: An unexpected token "/" was found following "t schema from sysibm". Expected tokens may include: "<space>".. SQLCODE=-104, SQLSTATE=42601, DRIVER=3.64.106
Problem #2, SQLState 56098, Error code -727: com.ibm.db2.jcc.am.SqlException: An error occurred during implicit system action type "2". Information returned for the error includes SQLCODE "-104", SQLSTATE "42601" and message tokens "/|t schema from sysibm|<space>".. SQLCODE=-727, SQLSTATE=56098, DRIVER=3.64.106
Steps to Reproduce
Start the Websphere Application Server
Root Cause
The root cause of this problem is due to the fact that DB2 needs to rebind the SYSIBM package.
Resolution
Rebind the SYSIBM package.
Published January 31, 2016 - Updated October 8, 2020
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