Support Article
Unable to switch tabs in an iPhone
SA-68314
Summary
When selecting a Layout Group tab at the section using an iPhone or any other mobile device, unable to select the Switch tab.
Error Messages
Not Applicable
Steps to Reproduce
- Configure the Layout Group tab in the section.
- Use the Pega application from an iPhone (or Express mobile mode). On a simple click, the Tab Switch selection menu does not display.
Root Cause
A defect in Pegasystems’ code or rules.
PZPEGA_UI_LAYOUTGROUP did not consider the mobile Touch Start event.
The below code was not updated.
if ((/iPad|iPhone/.test(navigator.userAgent)) ||(('click' in document.documentElement) && ('ontouchstart' in document.documentElement) && e.type == "touchstart")|| (!('ontouchstart' in document.documentElement))&&e.type != "touchstart")
Resolution
Apply HFix-48752.
Published December 12, 2018 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.