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Support Article

Unable to switch tabs in an iPhone



When selecting a Layout Group tab at the section using an iPhone or any other mobile device, unable to select the Switch tab.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure the Layout Group tab in the section.
  2. Use the Pega application from an iPhone (or Express mobile mode). On a simple click, the Tab Switch selection menu does not display.

Root Cause

A defect in Pegasystems’  code or rules.

PZPEGA_UI_LAYOUTGROUP did not consider the mobile Touch Start event.

The below code was not updated.

if ((/iPad|iPhone/.test(navigator.userAgent)) ||(('click' in document.documentElement) && ('ontouchstart' in document.documentElement) && e.type == "touchstart")|| (!('ontouchstart' in document.documentElement))&&e.type != "touchstart")


Apply HFix-48752.

Published December 12, 2018 - Updated October 8, 2020

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