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Support Article

Unable to translate live-chat message

SA-87728

Summary



Unable to translate the message 'Only png, jpg and gif file types are supported' which displays when a user uploads an image while in live chat.


Error Messages



Not Applicable.


Steps to Reproduce



Upload an image during a chat.


Root Cause



A defect or configuration issue in the operating environment.


Resolution

Install or update to Pega 8.2.3.



 

Published December 2, 2021

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