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Support Article

Unable to Update AES Node Description

SA-39377

Summary



When attempting to change a node description in Autonomic Event Services (AES) for a monitored node in Designer Studio, the description changes back to the original value after a few minutes.


Error Messages



Not Applicable


Steps to Reproduce

  1. Open the node information instance for the monitored node.
  2. Edit the description.
  3. Reopen the node information instance a few minutes later.


Root Cause



A software use or operation error. The description should be changed on the monitored node itself, not in AES.

Resolution



Perform the following local-change steps:
  1. Go to Designer Studio in the monitored node.
  2. Go to the records explorer > SysAdmin > System Node.
  3. Open your node from the list.
  4. At the top where it says “Edit System Node:” Click the NodeID to the right to edit it.
  5. Submit the change and AES should pick it up. (A restart of the monitored node may be required).

Published August 11, 2017 - Updated October 8, 2020

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