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Support Article

Unable to update Application on Subprocess Property panel



A Screen Flow rule is configured with a Subprocess shape. On opening the Subprocess Properties panel, the user is required to enter the values for the Application, Case/Supporting Type, and Specification fields. When the user modifies the Application value and clicks Submit, the data does not get saved.


Error Messages

Not Applicable


Steps to Reproduce

  1. Create a Screen Flow rule
  2. Add a Subprocess shape
  3. Open the Subprocess Property panel
  4. Enter values for Application, Case/Supporting Type, and Specification fields but do not create the Specification rule
  5. Submit the modal
  6. Reopen the Subprocess Property panel
  7. Modify the value of Application field and click Submit
  8. Open the Property panel. Verify if the Application value is reset


Root Cause

The Application value defaults to the current application because the Specification rule does not exist.



Perform the following local-change:

Create the Specification rule with the required application name and case/Supporting type keys. The values can later be set on the flow shape. 

Published December 2, 2021

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