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Support Article

Unable to upload a file in a mobile device



Error occurs when downloading a file from mobile APK. When uploading a file by clicking the 'Choose file' button, the screen does not respond.

Error Messages


Steps to Reproduce

  1. Use the FilePath control to upload any file or attachment.
  2. Click the 'Choose file' button. The File Explorer does not open.

Root Cause

A software use or operation error. FilePath control is not supported for mobile devices.


As a local-change, use pxAttach content control.

Suggest Edit

Published July 23, 2018 - Updated October 8, 2020

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