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Support Article

Unable to upload a file in a mobile device

SA-56819

Summary



Error occurs when downloading a file from mobile APK. When uploading a file by clicking the 'Choose file' button, the screen does not respond.


Error Messages



ERR_NAME_NOT_RESOLVED


Steps to Reproduce

  1. Use the FilePath control to upload any file or attachment.
  2. Click the 'Choose file' button. The File Explorer does not open.


Root Cause



A software use or operation error. FilePath control is not supported for mobile devices.


Resolution



As a local-change, use pxAttach content control.


 
Suggest Edit

Published July 23, 2018 - Updated October 8, 2020

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