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Support Article

Unable to view agent details on Internet Explorer 11 browser



Unable to view the agent details on the Internet Explorer 11 browser. 

Error Messages


Not Applicable

Steps to Reproduce

  1. Log in to Pega 8.2.2 on the Internet Explorer 11 browser
  2. Switch to the Admin Studio
  3. Click Resources
  4. Click Agents

Root Cause

Issue is due to the Internet Explorer 11 browser quirk.


Perform the following local-change:
Add the below style segment to the UserWorkForm:


.ie11 section.workarea-view-content {
display: block!important;



Published September 28, 2019 - Updated December 2, 2021

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