Support Article
Unable to view an Agent's activity parameters after upgrade
SA-19266
Summary
After upgrading from PRPC 6.2 SP2 to Pega 7.1.9, when a developer clicks the "Params" button to view an Agent's activity parameters, and error is shown on the screen.
Error Messages
Activity Parameters
A processing error has occurred
Object key
Error Message <%= StringUtils.decodeCrossOSString(Param.pyErrorMessage); %>
Stack Trace
Steps to Reproduce
- Open an Agent.
- Click "Params" button to the right of the "Activity name" field.
- Observe the error message on screen.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Perform the following local-change:
Run Revalidate and Save on the affected activities.
Published February 9, 2016 - Updated October 8, 2020
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