Support Article
Unable to view status while using multiple tabs
SA-87704
Summary
User opens three tabs and closes the second tab. However, the user is unable to view the status since the label on the box is masked with the same colour. This occurs while using the Edge browser.
Error Messages
Not Applicable
Steps to Reproduce
- Launch the portal
- Open three cases on each tab
- Click the first tab
- Close the second tab
Root Cause
An issue in the custom application code or rules. The Cascading Style Sheets (CSS) for the label is overrided while closing the tab. The display block attribute is overrided for the label.
Resolution
Perform the following local-change:
Add the below code to the UserWorkForm:
<style>
div[node_name="pyCaseBadges"] .content-item.content-field.item-3.remove-bottom-spacing.remove-right-spacing.flex.flex-row.badge-bg-wait.centered.dataValueRead{
display:none !important;
}
div[node_name="pyCaseBadges"] .content-item.content-field.item-1.remove-top-spacing.remove-left-spacing.flex.flex-row.badge-bg-info.centered.dataValueRead{
display:block !important;
}
</style>
Published December 2, 2021
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