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Support Article

unable to view the values completely in the drop down



While using the WorkBasketGadget drop downs do not expand to the full width of the field value.

Error Messages

unable to view the values completely in the drop down

Steps to Reproduce

when we click on the dropdown the width of dropdown is not adjusting according to values in the dropdown so we are unable to see the complete values.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. The issue is mainly because of an IE bug. WorkBasketGadget rule has been modified to overcome the issue.


This issue is resolved by hotfix item : Hfix-9909 and
Hfix-5343 must be installed to overcome the issue.

Published January 31, 2016 - Updated October 8, 2020

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