Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unassigned work option is not working with Pega standalone



User can see the inconsistency to the Pega stand alone application versus Iframe application which is available inside external application.

Click on unassigned work menu, nothing is happening in external application screen.

Error Messages

Not Applicable

Steps to Reproduce

1. Create a mashup code to show casemanager harness in the gadget.
2. Include the mashup in external application.

Root Cause

A defect or configuration issue in the operating environment

In the Navigation rule "pyCaseManagerLinks" the Target value for the links in the menu are changed to 'replace current' instead of 'new document'.


Perform the following local-change:

Change the target value from 'replace current' to 'new document' for unassigned work link in "pyCaseMangerLinks" Navigation rule, this resolves the issue.

Published October 5, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us