Support Article
Undesired messages in audit trail
SA-22454
Summary
In the Audit History, user observes an unexpected message which should be filtered out.
Error Messages
Not Applicable.
Steps to Reproduce
View the audit trail.
Root Cause
An issue in the custom application code or rules where the undesired messages were not filtered out when the history was written.
Resolution
Perform the following local-change:
Utilize the FilterHistory Decision Tree and System setting to prevent new history items of this type from being written, and update the HistoryListView listview rule to filter out existing undesired messages.
Note: If you use .pyMessageKey as the property to filter on, an additional criteria row might get added to allow for inclusion of any history entries where .pyMessageKey is null.
Published April 29, 2016 - Updated October 8, 2020
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