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Support Article

Undesired messages in audit trail



In the Audit History, user observes an unexpected message which should be filtered out.

Error Messages

Not Applicable.

Steps to Reproduce

View the audit trail.

Root Cause

An issue in the custom application code or rules where the undesired messages were not filtered out when the history was written.


Perform the following local-change:

Utilize the FilterHistory Decision Tree and System setting to prevent new history items of this type from being written, and update the HistoryListView listview rule to filter out existing undesired messages.  

Note:  If you use .pyMessageKey as the property to filter on, an additional criteria row might get added to allow for inclusion of any history entries where .pyMessageKey is null.


Published April 29, 2016 - Updated October 8, 2020

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