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Support Article

Unexpected pop-up with Pega 7.1.7

SA-28083

Summary



Use expandable row repeating grid with read only details section in the application.

If tried to “Close” or “Refresh” a case after expanding any row of the repeating grid, it shows the dirty pop-up.
It should not be shown if user expands a read-only section.


Error Messages



You are about to close an open work Item which has changes that have not been saved.


Steps to Reproduce



Step 1: Create a section with expandable repeating grid.
Step2: Include a details section to show the values.
Step3: Open a case.
Step4: Expand the grid and close the case.

Root Cause



User configured embedded Section action along with Expand or Collapse action, hence after the actions gSectionReloaded parameter is being set to true, resulting in dirty check.


Resolution:

Perform the following local-change step:

Refer Out-of-the-box (OOTB) section 'pxDisableClientDirtyDetection' available in @baseclass in ruleset 'Pega-UIEngine: 07-10-01' to disable the pop-up instead of run scrip from the embedded section.
 

 

Published September 21, 2016 - Updated October 8, 2020

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